K
Katie
IAM AI Assistant
Online
Hey, I'm Katie, IAM's AI assistant. Ask me about our websites, Care Plans or AI Chat Assistant, or how we can help your business. What are you working on?
How It Works
From Enquiry To Booked Job.
Your website attracts the visitor. The AI Chat Assistant answers and captures the lead. You follow up and win the job. We keep it all running.
The process
Here's what happens.
01
We build your website.
A discovery call, a custom design, and a preview link before anything goes live. Fixed price with a clear delivery timeline.
Your website is where every enquiry starts.
02
A visitor has a question.
Someone lands on your site at 9pm wanting to know if you cover their suburb or what a job costs. The AI Chat Assistant answers straight away, using what it knows about your business.
No waiting for office hours.

AI Chat Assistant
03
The lead is captured.
Before the visitor leaves, the assistant collects their details and sends the enquiry to you. You don't have to chase anything.
What it collects:
Name
Phone number
Email address
What they need

Instant notification
04
You follow up. We keep it running.
You call the customer back and win the job. Meanwhile your Care Plan keeps the website hosted, secure and up to date.
An example: a plumbing enquiry
Start to finish. No missed enquiry.
An illustration of how an after-hours enquiry becomes a booked job when the website can answer and capture the lead.
9:42 PM
Anna finds a leaking sink and searches for a local plumber.
9:43 PM
She lands on the plumber's website and asks the AI Chat Assistant if they cover her suburb.
9:43 PM
The assistant answers, then asks for her name, number and the problem.
9:44 PM
The plumber is notified of the new lead straight away.
8:30 AM
The plumber calls Anna back and books the job.
✓
A job booked from an enquiry that would otherwise have been missed.
What happens next
You take it from here.
The website and assistant handle the first reply. You show up and close the job.
01
You receive the lead.
You are notified straight away, with the customer's details.
02
You review the enquiry.
See what the customer needs and how to reach them.
03
You contact the customer.
Call, text or email them while they are still looking.
04
You win more jobs.
Faster replies mean more enquiries turn into work.
What it costs
Simple, fixed pricing.
Start with a website, keep it looked after, and add the AI Chat Assistant when you are ready.
Website Design
From $1,800
one-off, fixed price
Website Care Plans
From $99
per month
AI Chat Assistant
$197
per month + $497 setup (waived with a Business or Premium site)
An AI Receptionist is coming soon. See full pricing and the waiting list →
Ready to stop missing enquiries?
Book a free 15-minute call and we will show you how it would work for your business. No obligation.
Est. 2025 — Melbourne, Australia
How It Works
From Enquiry To Booked Job.
Your website attracts the visitor. The AI Chat Assistant answers and captures the lead. You follow up and win the job. We keep it all running.
The process
Here's what happens.
01
We build your website.
A discovery call, a custom design, and a preview link before anything goes live. Fixed price with a clear delivery timeline.
Your website is where every enquiry starts.
02
A visitor has a question.
Someone lands on your site at 9pm wanting to know if you cover their suburb or what a job costs. The AI Chat Assistant answers straight away, using what it knows about your business.
No waiting for office hours.

AI Chat Assistant
03
The lead is captured.
Before the visitor leaves, the assistant collects their details and sends the enquiry to you. You don't have to chase anything.
What it collects:
Name
Phone number
Email address
What they need

Instant notification
04
You follow up. We keep it running.
You call the customer back and win the job. Meanwhile your Care Plan keeps the website hosted, secure and up to date.
An example: a plumbing enquiry
Start to finish. No missed enquiry.
An illustration of how an after-hours enquiry becomes a booked job when the website can answer and capture the lead.
9:42 PM
Anna finds a leaking sink and searches for a local plumber.
9:43 PM
She lands on the plumber's website and asks the AI Chat Assistant if they cover her suburb.
9:43 PM
The assistant answers, then asks for her name, number and the problem.
9:44 PM
The plumber is notified of the new lead straight away.
8:30 AM
The plumber calls Anna back and books the job.
✓
A job booked from an enquiry that would otherwise have been missed.
What happens next
You take it from here.
The website and assistant handle the first reply. You show up and close the job.
01
You receive the lead.
You are notified straight away, with the customer's details.
02
You review the enquiry.
See what the customer needs and how to reach them.
03
You contact the customer.
Call, text or email them while they are still looking.
04
You win more jobs.
Faster replies mean more enquiries turn into work.
What it costs
Simple, fixed pricing.
Start with a website, keep it looked after, and add the AI Chat Assistant when you are ready.
Website Design
From $1,800
one-off, fixed price
Website Care Plans
From $99
per month
AI Chat Assistant
$197
per month + $497 setup (waived with a Business or Premium site)
An AI Receptionist is coming soon. See full pricing and the waiting list →
Ready to stop missing enquiries?
Book a free 15-minute call and we will show you how it would work for your business. No obligation.
Est. 2025 — Melbourne, Australia
